With the advancements in Telecom and software industries, a call center without a PC has provided solutions for your call centers. This helps those centers that work with a conformist analog phone as an intermediary work station. The solution offers unbelievable features for call center software for easy continuance and setup of the call center.
Suitable for Cold Calling, Direct & Indirect Selling Agency, Small Call Centers, Marketing Campaigns, Fund Raising Projects.
Automatic distribution of calls so that every agent gets an equal load of calls
Comprehensive management information report of all agents, calls and campaigns
Data is stored in multiple locations
Severance and all-time availability for customers with call center without PC
Appropriate software maintenance for devoted customer support
Expensive hardware and maintenance experts are not required
All-time conference call facility with 3 to 3000 users
Provides flexibility of conducting conference at any point of time.