Deepija Telecom Pvt. Ltd. has immense significance in the education sector. Call center solution for education has successfully implemented IVR system for distance education of central universities. The company also have customer relationship management for education specialist. This service takes the calls of an opinion poll related to engineering and medicinal courses.
Most importantly ConVox hosted IVRS solution is highly cost effective, quick and easy way to publish information for students and parents. Information like courses offered, facilities available, admission notice can be accessed without any hassles and in a dynamic way.
Deepija developed an IVRS which gives the examination results by taking the hall ticket number as Input.
Our Prestigious client : For Banking , Deepija designed an IVR System integrated with ConVox call center Solution, which gives the credit card related information.
System runs on E1 ISDN PRI Lines
System uses Eicon Diva cards as CTI hardware
System developed on Linux platform for performance and economy
System takes roll number as input from users
Announcement of Result as qualified/ unqualified
Announcement of rank status as all state rank, local university rank and category rank
Results is to be announced on 30 channels simultaneously Users should get result entering roll number (Hall ticket number) as input from users Rank status, as all state rank, local university rank and category rank should be announced along with the result.
Results of the examinations are to be announced on 30 channels of ISDN PRI lines at identical times. The system announces the result after inflowing the exam hall ticket number as entrance from callers. The call center solution for education also positions the status of the group or local university along with the result. Based on this input IVR server find outs the “My SQL” database, and then proclaim the result.