With telecommunication expertise as well as software exchange, Deepija has developed a solution for call centers that work without personal computers. It works with a conventional analog phone as a workstation. The ezee dialer solution provides the magnificent features of standard software of your call center with ease of setup and safeguarding.
Suitable for Cold Calling, Direct & Indirect Selling Agency, Small Call Centers, Marketing Campaigns, Fund Raising Projects.
The considered distribution of incoming calls for an equal number of calls to all agents.
Comprehensive reports of the management counting agents, calls and campaigns.
Predictive Dialing: Programmed dialing to attach with a maximum number of calls.
Progressive Dialing: Automated dialing, guarded by agents to contact crucial customers.
Manual Dialing:Agent can type in the number and dial.
Voice Encryption : To avoid interruption in calls the voice can be encrypted between server and agent.
Session Handling : Without the supervisor login, no user has the right to outlook the reports.
No Data Injection : Call center jab for data prevention in another aspect of security using MYSQL Server.
Cross Site Attack : All applications of ezee dialer are secluded against cross-site assault.