Deepijatel offers a flexible software platform for inbound and for outbound call center solutions. This inbound and outbound call center service can be used for domestic and worldwide call centers. This service works with the efficient use of voice over internet procedure technology. With the help of this solution, users will get the quality of advanced call centers at a lower price than past call centers. You can activate your call center with entirely web-based management worldwide. Furthermore, you can modify your description to any amount that suits your progression.
To store calls data at diverse locations.
The backup center is available for customers round the clock.
Inbound call center software benefits the call center with bother free continuation.
No need for pricey hardware and upholding experts while using this software.
To conduct a called meeting with 3 to 3000 users.
Provides flexibility of conducting conference at any point of time.
INBOUND CHANNELS : WEB CHAT, EMAIL, VIDEO CALL, SOCIAL MEDIA, SMS.
OUTBOUND TYPES : PREDICTIVE DIALING, PROGRESSIVE DIALING, PREVIEW DIALING.
SECURITY ASPECTS : HIGHLY SECURE ACCESS, VOICE ENCRYPTION, SESSION HANDLING, NO DATA INJECTION, CROSS SITE ATTACK
EXTERNAL CRM INTEGRATION : SALES FORCE, V-TIGER, SUGAR CRM & ZOHO.