In the telecommunication industry, an IVR service provider is phone equipment that permits the workstation to notice the voice and tones with the help of a regular phone call.
This response system allows the callers to act in response with pre-recorded audios to conduct them on how to carry on further.
An IVRS providers system can be used to systematize any purpose when a link is broken down with a simple menu series of selections.
An interactive voice response system can be scaled to hold a large volume of calls following setting up.
Multitasking and multithreading services can be handled concurrently of four analog or thirty digital channels.
An incoming ring can be detected automatically through the IVR provider by making a relation in response to the indicator of the ring
Voice response provider can handle the calls round the clock all through the year
The solution provides the hold up of multiple languages to the customers.
Talented in working with all exchange types on inks or trunk lines. Besides this, an IVR service can work with any telecom operative and land-line system.
Provides call statistics and customized report.
ODBC support for accessing all kind of standard database.
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