Deepija is providing an interactive voice response system for petroleum giving out. IT and telecom industries have transfigured the petroleum segment with call center software for petroleum. Due to the domination of state companies in this sector exchange of information has become simple and translucent.
Automation of Petroleum distribution process .
Automation of Order Booking.
Automation of Truck Trip Planning.
Automation of Dispatch Process.
Customizable to any extent to exactly suite your requirements.
It enhances the yield by saving time and hard work of manual booking
Call center software for petroleum gives a boost to the business with improved service standards for dealers
Speedy and precise booking through interactive voice response without any human bugs
Advanced security in indent booking along with dealer code and 4 digit PIN
Planning of shrewd truck trip with the display of L1, L2 and RT km
Auto-generation of indent number with index and date-based
Fast, accurate and 24*7 booking of indents
Checking of indent status through voice response by dealers without the intervention of any person
Anytime change of indent number before truck planning through call center software for petroleum
Partiality free indent booking procedure
Petroleum dealers can complain frankly to the top management
IVRS for Indent Booking and Status Enquiry.
IVRS for changing Indent after Booking and Before Truck planning.
IVRS for Recording Complaints and Suggestions.
Dealer Database Management.
Truck Database Management.
Truck RTKM Monitoring.
Order Filling/ Truck Trip Planning.
Dispatch/ Dispatch Report Printing.
System Reports.p>
Indent Booking Report for Dispatched Indents
Indent Booking Report for Booked Indents
Listen Interface for Suggestions and Complains
Truck RTKM Report
Print Preview and Print options for all Reports
Support with abundant hardware and software for your business process
IVRS enables you to accept more broadly forms of payment options including credit cards, ATM, EBT, PIN-secured debit cards, fleet cards and master card
An average payment takes just a few seconds with the help of call center software for petroleum. Consequently, minimize the waiting time of the customer.
For customer service experienced professionals are provided
Reliable, high-performance payment solution
Variety of connectivity options
Shorter customer wait times – average payment authorization takes just seconds
Experienced customer service professionals
<
