Deepija telecom has a wide-ranging call center solution for telecom for customer interface management that is specially customized to suit and address the customer’s requirements effectively and efficiently.
Call dialing is done through the server at the DSA premise.
A call center solution for telecom is available with or without a PC at the desk of an agent.
Dialing is done through centralized servers that are subscribed by small DSAs.
Agents get the connected calls of customers on their mobile phones.
Dashboards and controls are specified to the country level, telecom circle Level and DSA level..
Real-time reports of calls, agent login and sales are provided by call center solution for telecom at all three ranks.