Voice Logger

Proven, Robust Recording for Diverse Interaction – Capture Needs

Voice logger from Deepija solutions

Deepija presents a voice logger app used to trace incoming and outgoing calls from any telecom communicating gadget. Furthermore, it is a multi-channel tool of voice logging that is used for eminence control training and legal call interception.

Features of an application of voice logger

Call Data Reports
An absolute and all-inclusive record of calls of the call center
Web Management
This feature is for easy configuration of your calls
Call Recording
All calls of the call center are recorded by a voice logger for internal use.
Monitoring Tools
All calls, PRI and other call center resources are supervised.

CONNECT WITH EXISTING INFRA..

"Bridging relations with active customers"

Customization : Calls are customized using a voice logger according to the need of the business process

PBX Integration : Can be integrated to any external PBX on standard interfaces like PRI/SIP.

Security and integrity aspects of voice logger

"To ensure security and integrity of your call center"​

Highly Secure Access : Extremely secure access of users with masked password

Voice Encryption : Voice encryption between agent servers to avoid snooping

Session Handling : Call session handling of users with only admin login

No Data Injection : Voice logger uses My SQL server to prevent data injection

Cross Site Attack : This protects applications against cross-site assault